UELconnect Blog

Extract from recent email:

1. All queries on the operation of UEL Plus and Turnitin should be sent to the e-learning mailbox elearn@uel.ac.uk where a Learning Technology Technician (LTT) or member of the Learning Systems Team will process the request. If the request is urgent, please mark the email as such but do not abuse this by marking everything as urgent. Urgent requests will be prioritised. If the problem cannot wait for an email response, then you can use the elearning telephone line 020 8223 7812 which will be covered in normal working hours with a voicemail option outside these hours. 

2. Requests for access to UEL Plus sites should also be directed to the e-learning mailbox elearn@uel.ac.uk or to the module leader (with Instructor access) who is able to enrol staff as teaching assistants and designers. (Please contact your LTA for information on how to do this or see http://www.uel.ac.uk/uelconnect/learning_technologies/uel_plus/faq.htm#addstaff.) 

3. Requests for new UEL Plus sites or ids for external staff should also be directed to the e-learning mailbox elearn@uel.ac.uk or via the form at http://www.uel.ac.uk/uelconnect/learning_technologies/uel_plus/new_site_request.htm 

4. New staff should still be directed to the LTA for 1:1 induction sessions but bearing in mind the limited availability of the LTA in schools, this will generally need to be agreed in advance. 

5. Continue to contact your LTA about more general matters or to discuss potential projects and initiatives. Please note however, that if a particular issue can be dealt with by attending a central staff development session, then staff are expected to attend

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